PRIVACY

PRIVACY

Last updated: July 10th 2024

dd103 cares about your privacy and understands that you want to control how the information you provide to us is used, stored, and shared. This Privacy Policy describes how dd103 (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website located at www.dd103.nl, use our services, or make a purchase from us.

We respect the privacy of all users and will ensure that all personal identification information provided will be dealt with in confidence. We will use this private identification information to ensure our order handling will be as efficient and convenient as possible. In any other event, we will use your information only after your approval to do so. We will not sell, trade, or rent users' personal identification information to a third party and will only share this information with third parties involved in your order process.

By using and accessing any of the Services, you agree to the practices described in this Privacy Policy and in the Terms and Conditions. If you do not agree to this Privacy Policy, please do not use or access any of the Services.


CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

 

INFORMATION WE MAY COLLECT
We collect data primarily to ensure efficient order processing, manage returns, and communicate effectively with you regarding your orders. Additionally, we may use this information to enhance and develop our website, improving your overall user experience.

Our commitment is to maintain transparency and safeguard your privacy throughout your interactions with us.

 

- PERSONAL DATA
Personal Data refers to information that identifies you or can be used to contact you. This may include details such as your name, address, email address, phone number, and date of birth (primarily for eligibility purposes). When you place an order or register as a member of dd103 on our site, we will request that you provide us with Personal Data.

 

- BILLING INFORMATION
When you place an order with us, we collect necessary billing data to securely process your payment. During the payment processes, secure third-party payment gateways are utilised that handle sensitive credit card information securely. These gateways provide us with a token or reference number representing the transaction, which we store for order processing and tracking purposes. This approach ensures compliance with industry standards (such as PCI DSS) for data security, protecting your payment information. Rest assured, we prioritise your security and privacy, minimising the risk of data breaches by not storing your full billing details directly.

 

- OTHER INFORMATION
In addition to the Personal Data and Billing Information you provide voluntarily, we may collect additional information (referred to as "Other Information"). This includes automatically collected details such as your IP address, internet service provider, browser type and language, referring and exit pages and URLs, date and time of your visit, duration of time spent on specific pages, sections of the site visited, and the number of links clicked. This helps us understand how you interact with our site. We also gather additional voluntary information you choose to share about your usage and interests in our products and offers.

 

- COOKIES
We utilize cookies, which are small pieces of data stored on your device's hard drive, to enhance your online experience by saving your preferences and improving our services. When you visit our site for the first time, we ask for your permission to use cookies. Once you accept the cookie consent, the banner typically won't reappear unless the cookies are cleared from your browser. Cookies enable us to track when and for how long you visit our site, aiding us in better understanding and serving your needs. You can choose to disable cookies through your browser settings, although this may affect certain features of our site.

 

HOW WE USE AND SHARE YOUR INFORMATION
We are committed to protecting your personal information and will not sell, trade, or rent your personal identification information to third parties. Your information is shared only with third parties directly involved in processing your orders, such as payment processing companies. Our employees and contracted partners, including those handling your payments, are bound by contractual obligations and comply with the General Data Protection Regulation (GDPR) to maintain the confidentiality of your personal information.

We use Personal Data, Billing Information, and Other Information to provide access to and enhance your use of the Site, gather feedback, inform you about products and services, and improve our offerings. Any use of this data that deviates from this Privacy Policy will be disclosed to you beforehand or at the time of collection. If we intend to use your data in a manner not specified here, we will inform you and obtain your consent before proceeding. Otherwise, personal data is shared with third parties only as outlined in this Privacy Policy.

dd103 may disclose your Personal Data, Billing Information, and/or Other Information when required by law or in response to court orders, under a good faith belief that such action is necessary.

 

ACCESS, MODIFICATION, AND DELETION OF PERSONAL DATA AND COMMUNICATION PREFERENCES
You have the possibility to access, review, delete, and/or modify the personal information you have provided to us. If you wish to exercise these rights, do not hesitate to contact us by sending an email directly to info@dd103.nl.